How do I set-up Botzees?
We recommend watching the Botzees Set Up Video here.
How long should I charge Botzees? How long can I play?
Botzees takes about 2 hours to charge, and you will be able to play it up to 6 hours.
What do I do when I see “iOS version is too old, please update your iOS version”?
If a message says that an update is available, tap Install Now. You can also follow these steps provided here.
What are the compatible devices for Botzees?
- iOS Devices
Botzees use ARkit for iOS devices. The devices need to be compatible with Apple’s ARKit to operate Botzees. Here is the official device list from Apple. Please notice your software must be iOS 13 +.
Botzees use ARCore for Android devices. The devices need to be compatible with Google’s ARCore to operate Botzees. Here is the official device list from Google.
What do I do if I lost a Botzees piece?
Please email us at firstname.lastname@example.org. We can help you with replacements or with purchases of a single piece.